Shared decision making
Shared decision making is about talking to your health care provider with the support of your family and friends. Asking questions and discussing what’s best for you will help everyone to have a clear understanding about your health and any medical conditions you may have.
Ryan's Rule
Ryan's Rule is a 3 step process to support patients of any age, their families and carers. Ryan's Rule can be used to raise concerns if a patient’s health is getting worse or not improving as well as expected
Julian's Key Health Passport
Julian’s Key Health Passport is for people with intellectual or cognitive disability. It can also help anyone who has trouble communicating in a hospital or health setting. The passport uses a traffic light system to help health staff understand a patient's needs.
Need help now and not sure what to do?
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Call Triple Zero (000)
In an emergency, call Triple Zero (000) and ask for an ambulance.
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Call 13 Health (13 43 24 84)
For non-urgent health advice from a registered nurse. Available 24/7
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Call 1300 MH CALL (1300 642 255)
For confidential mental health support. Available 24/7.
Last updated: July 2023