Keep emergency for emergencies
More than 1 million people went to emergency departments last year, when they could have been treated by a doctor or pharmacist instead.
If you’re not sure if it’s an emergency, call 13 HEALTH (13 43 25 84) and talk to a registered nurse. They can help you decide if you need to see your doctor, pharmacist or go to an emergency department.
In an emergency, call Triple Zero (000) and ask for an ambulance.
Information about our emergency departments
What to expect at an emergency department
Learn what to expect when your visit an emergcy department.
Find a health service or emergency department
Visit the Health Services Directory to find GP clinics, pharmacies and other services near you.
Online symptom checker
Use the online symptom checker to help you decide what to do next. If you’re having trouble describing your symptoms, call 13 HEALTH (13 43 25 84) and talk to a registered nurse.
Need help now and not sure what to do?
Last updated: August 2022